Slack

Install and connect the Trustle Slack app to automate access requests and approvals directly from Slack.

Prerequisites

The integration setup has two parts: a workspace admin installs the Trustle app once, and then each user connects their own account.

Log in to Trustle.
Go to the Connections page.
Under the Communications section, click Add to Slack on the Slack card.
Slack redirects you to its authorization page.
Choose the workspace and log in if prompted.
Review and authorize. You may see “This app is not approved by Slack.” This is expected, since the app isn’t listed in the Slack App Directory.
Click Allow to continue.
After you authorize the app, Trustle redirects you back. A checkmark confirms the installation is complete.

In Slack, click Connect to Trustle in the Home tab, or type /trustle connect in any channel. The bot replies with a Connect to Trustle link.
Click the link. Slack redirects you to Trustle to authenticate, if necessary. Select Allow Connection to finish.
Back in Slack, the Home tab now shows a Create Access Request button. Run /trustle help to see available commands.

Confirm the integration works by using it.

Create: run /trustle access-requests create.
Select integration: choose from available systems, for example AWS or GitHub.
Select group: pick the role or group you need.
Add reason: explain why you need access.
Set duration: choose from the timespan options.
Submit: Trustle sends the request to approvers.

Requestors get notified when requests are approved, denied, or need more information.
Approvers get alerts for new pending requests.
Admins can manage notification settings in Trustle.

Confirm both setup steps are complete: the workspace install and your user connection.
Confirm you have the required permissions.
Try connecting again with /trustle connect.
Contact your Trustle admin for workspace-level issues.